Effective and Inspiring Communication Skills

About this course

Course type:

Personal Development &


Course code:





3 Days

Who should attend?

The course is aimed at people who want to improve their presence and impact, build personal confidence and increase flexibility.


The learning is focused on each individuals needs and there is a high level of personal coaching to support each person realising their objectives.




Course Content

This is a summary of the course content, it includes:


  • Understanding our personal impact; how we come across to others
  • Increasing awareness of the choice we have over the impact that we have
  • Understanding what makes up our personal impact and what specifically we can do to change and adapt to get more satisfactory outcomes
  • The 8 points of communication
  • Voice control: how to use breathing, volume control, energy and manage facial expressions and body language
  • Learning positive impact words and phrases
  • Active listening skills
  • How to create rapport; match, mirror and lead
  • How to direct the conversation
  • How to manage and control difficult conversations to a mutually satisfactory outcome
  • How to be an inspirational communicator – if you choose to be one


It is highly practical and includes video work. The feedback from those who have benefited is that it is extremely enjoyable! And has given them more choice and control over their impact.






Communication is everything. It's the driving force behind every relationship.  Knowing how to communicate is vital for leading and managing a modern workforce, but there's more to it than knowing how to speak.


This workshop will train you in the art of having others feel heard and crafting your ideas with specific goals and listeners in mind. It's a treasure trove of principles, techniques and tools. It will lead to more fruitful conversations, ones that cause less stress, satisfy everyone, and get you more of what you want.


The key aims of the course is to:


- To enable and empower the participants to develop the mindset, behaviours and skills that will have each person able to choose what impact they want to have given the circumstance they are in.

- Have a confident impact even when feeling nervous, uncomfortable or in difficult situations.

- Inspire others when communicating – have maximum impact.

- Create rapport with a wider range of people whatever their style.





Why this course is important?

Delivery Method


The course will be to face-to-face allowing for interactive experiential learning at locations throughout the UK.


Free Tea/coffee & refreshments


Discounts on multiple bookings

£ 1350

exc Vat



2 places - Save 5%

3 places - Save 10%

4 places - Save 15%


Course locations

Glasgow, Edinburgh, London, Manchester

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