For enquiries +44(0) 1236 729 494 | enquiries@mastersinminds.com

We ensure there is a measurable return on your investment.


This is the value we create, some of the results we are achieving with our clients:


  • 215% increase in customer Net Promotor Score (NPS)
  • 126% Increased Sales Through Service (STS)
  • 50% increase in productivity
  • 90% reduction in absenteeism
  • Reduction in Average call- handling times (AHT)
  • 84% say 'it's a great place to work = +25% on UK average
  • 78% Empowerment & Accountability = +18% on UK average
  • I78% Well-Being = + 21% on UK average
  • 200% increase from task focus to people focus




  • 100% would recommend our programmes to others
  • Significant improvement  on staff retention rates
  • Dynamic high performance cultures created and sustained
  • Commercially focused, motivational leaders who ‘walk-the-talk’
  • Skilled man-managers who know how to carry out change and deliver results
  • Productive teams with engaged, confident individuals
  • Increased alignment, understanding and co-operation amongst managers, team members and departments
  • More honest and open communication across the business at all levels
  • An implemented performance management structure that is actively engaging, motivating and developing staff and managers
  • More accountability and higher levels of responsibility across the business at all levels
  • Record breaking results in terms of sales and stock shipped month on month
  • Less people issues escalated to HR



Not many consultancies and training companies consider working on a Risk and Reward basis. However,  we are confident in our approach, expertise, delivery and results and are happy to work on this basis.



If you would like to discuss how we can help your organisation on a Risk and Reward basis, please fill in the form below and we will get back to you.

Creating value,

delivering results



Submitting Form...

The server encountered an error.

Form received.

 © 2018  Masters in Minds Ltd.  All rights Reserved.